Air / Sea Freight Executive
Job Description
Ensure all administration is completed in line with company procedures - professionally and in a timely manner
Closely coordinate with Department Manager and pricing team to ensure customers scope of work is carried out within the time frame specified
To notify Department Manager if any customer requests are out of scope work
Keep accurate records of discussions and correspondence with customers with proper filing or archiving
Ensure job files and all internal records for all jobs are opened, processed and updated on timely basis
Invoices are processed on a timely manner according to KPI
Periodically check and respond to e-mails after office hours, weekends and public holidays
Carry out all other activities as assigned by Supervisor
Job Requirement
At least 2 years work experience in the freight forwarding industry with excellent working experience in Sea Freight Export Operation
Possess at least a Higher Secondary / STPM / Diploma in Logistics / Import & Export / Transportation would be an added advantage
Knowledge of checking /calculating volumetric weight and measurements
Positive attitude with very high level of enthusiasm
Excellent verbal and written communication skills in English
Pleasant personality with excellent customer relationship skills
Excellent Team player